This Privacy Policy explains how Up Skiill collects, uses, and shares your personal information when you visit or make a purchase from upskiill.com (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically gather certain details about your device, like your web browser, IP address, time zone, and cookies installed on your device. As you explore the Site, we also collect data on the pages you view, how you got to the Site (like search terms or referring websites), and how you interact with it. We call this “Device Information.”
We collect Device Information using these technologies:
- Cookies: Small data files placed on your device, often with a unique, anonymous identifier. Learn more about cookies and how to disable them at http://www.allaboutcookies.org.
- Log files: These track Site activity, capturing your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
- Web beacons, tags, and pixels: Electronic files that record how you browse the Site.
When you purchase or attempt to purchase a course through the Site, we collect information like your name, billing address, payment details (including credit card numbers), email address, and phone number. We refer to this as “Order Information.”
By using our Site, you agree to let third parties process your IP address to determine your location for currency conversion purposes. You also consent to storing this currency preference in a session cookie (a temporary cookie that’s deleted when you close your browser). This ensures prices stay consistent in your local currency while browsing.
Text Marketing and Notifications: By opting into text notifications, you agree to receive recurring automated marketing messages at the provided phone number. Consent isn’t required to make a purchase. Reply STOP to unsubscribe or HELP for assistance. Message and data rates may apply. See our Terms of Service for details.
When we say “Personal Information” here, we mean both Device Information and Order Information.
How Do We Use Your Personal Information?
We use Order Information to process your course purchases, including handling payments, sending confirmations, and providing access to your learning materials. We also use it to:
- Communicate with you;
- Screen for potential fraud or risk; and
- Share updates or promotions about our offerings, based on your preferences.
We use Device Information to keep the Site secure (like checking for fraud using your IP address) and to make it better—like analyzing how users navigate to improve the experience or measure how our marketing’s doing.
Sharing Your Personal Information
We share your Personal Information with trusted third parties to help us deliver our services. For example, we use a platform provider to power our Site (similar to Shopify in other contexts), and we use Google Analytics to understand how you use the Site. Learn more about Google’s practices at https://www.google.com/intl/en/policies/privacy/ or opt out at https://tools.google.com/dlpage/gaoptout.
We may also share your information to comply with laws, respond to legal requests (like subpoenas), or protect our rights.
Behavioral Advertising
We use your Personal Information to show you ads or messages we think you’ll like. Curious about how targeted ads work? Check out the Network Advertising Initiative’s page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted ads here:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Or visit the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.
Do Not Track
We don’t change our data collection practices based on Do Not Track signals from your browser.
Your Rights
If you’re in Europe, you can request access to the Personal Information we hold about you or ask us to correct, update, or delete it. Contact us using the details below to exercise these rights. Note that we process your information to fulfill purchases (like course enrollments) or to support our legitimate business interests, and your data may be transferred outside Europe, including to Canada and the United States.
Data Retention
We keep your Order Information for our records unless you ask us to delete it.
Changes
We may update this Privacy Policy as our practices evolve or to meet legal or operational needs. We’ll notify you of significant changes.
Contact Us
Questions about our privacy practices? Reach out at support@upskiill.com.